8 Steps to Take Immediately After a Damage Restoration Emergency
A water intrusion event can happen at any given moment, so many homeowners find themselves unprepared. It can be overwhelming trying to determine what step to take first when the chaos ensues. It’s even worse when the disaster occurs in the middle of the night!
Fortunately, we know a thing or two about how to handle an emergency water damage in Boston, MA. At A.W. Puma Restoration & Remodeling, we have helped countless clients restore their homes quickly and effectively. For the best results, we recommend that homeowners follow these steps as soon as they notice that they have a leak or flooding in their homes.
Identify the Source of the Water Intrusion
The very first thing that a homeowner should do is identify the source of the water. In some cases, it may be obvious to see that the disaster was caused by a broken pipe or clogged toilet. In other situations, it may be more challenging to locate the source, especially if it is in the walls, attic, or utility closet.
While it might be challenging, this is a great first step because homeowners can attempt to mitigate further damage. For example, water supply lines can be shut off to prevent more flooding from pipe bursts.
Shut off Power to Home
It’s common knowledge that water and electricity don’t mix, but sometimes homeowners forget this principle in the midst of a water damage disaster. It’s important, however, that you shut off power when possible. We recommend that homeowners do so if the electrical outlets are submerged. Use caution trying to access the circuit panel, though. If it cannot be reached safely, we suggest placing a call to the utility company instead.
Contact a Water Damage Restoration Company
Though some people may think they need to contact their insurance company right away, we recommend that you reach out to a water damage emergency crew first. Many restoration companies can assist you with your insurance claims and negotiating with adjustors.
Extract Standing Water
When dealing with emergency water damage, we suggest that our clients act fast. Time is of the essence because the longer it takes to dry a property, the more damage it can sustain. For that reason, we always start with a fast and efficient extraction. We use state-of-the-art equipment to remove several gallons of water each second.
Homeowners are welcome to attempt this step on their own. However, they usually don’t have access to the high-powered pumps and wet/dry vacuums that our crews use. Therefore, the process may take longer, and secondary water damage could occur.
Remove Household Belongings
In order to mitigate further damage, homeowners should remove or relocate as many of their household belongings as possible. As long as it is safe to access them, they should be packed and taken to a higher level or a dry storage facility.
At A.W. Puma Restoration & Remodeling, we can help with this step. Our professionals can pack out all of your vulnerable items. We can also clean and dry belongings that were damaged by the water leak.
Start the Drying Process
Once the space has been cleared, it will be easier to dry out the affected area. We suggest that homeowners use a system of dehumidifiers and fans to start the drying process. This step can take anywhere from a few hours to several days, depending on how severe the water damage is.
Fortunately, we know how to expedite the process. Our professionals have access to commercial-grade drying equipment, including air movers. We can strategically place these tools in areas to optimize airflow. We also can utilize our moisture meters to monitor the progress as we go.
Restore the Damaged Property
The last step is to focus on making repairs to restore the property. If the damage to walls, flooring, and other building materials is severe, homeowners may need professional help from a contractor. When customers choose our company, they don’t have to hire another contractor. We are licensed to handle all restoration and reconstruction services.
Contact Us to Request Emergency Water Damage Services
Customers in the Greater Boston area should contact our professionals at the first sign of emergency water damage. We are available 24/7 to help with leaks, floods, and other disasters. You can call us at (508) 406-7556, or you can submit our simple online form to request more information.
